JustGiving to Drop Donor Fees


Popular fundraising platform JustGiving has dropped its 5 per cent fee for donations to major disasters and incidents as well as crowdfunding.

JustGiving is a platform aimed at raising money for charitable causes. Founded at the turn of the 21st century, it enables people to crwodfund sponsorship for events and offers a way of donating to charities.

JustGiving has come under increasing criticism, however, accused of taking £20 million from donations, and paying salaries of up to £200,000 for its staff. It has also been attacked by Labour MP Neil Coyle for pocketing £500,000 from campaigns following the London and Manchester terrorist incidents and the Grenfell tower disaster.

The company appears to have bowed to recent pressure by removing the fee, which also includes a change to its crowdfunding platform, with users only paying voluntary or card-processing fees. The changes take effect from Monday 15 October for crowdfunding and in the coming weeks for donations in respect of major disasters and incidents.

JustGiving President, Jerry Needel said: “We are very proud to announce that from today, people using JustGiving can crowdfund for free. These changes mean our users can raise money for personal causes, using our technology, all without paying a platform fee.

“Following feedback from our amazing community of fundraisers, we are also announcing that JustGiving will now be free to use following major incidents; including acts of terrorism, catastrophes or natural disasters. We know people want to help those affected as quickly as possible after these events and we want to do everything we can to support that.”

Peter Lewis, CEO at the Institute of Fundraising said: “We welcome today’s announcement from JustGiving. We are pleased to see JustGiving continuing to develop its model and responding proactively to enable donors’ money to go even further, especially at times of major incidents.”